Shipping & return

SHIPPING & RETURN

Please read carefully:

  

Estimated shipping delivery times:

 

USA: 5-10 business days

Canada: 5-15 business days

World: 10-20 business days

 

Your order will be sent out on average within 3 days of ordering.

 

International shipping:

 

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

 

We do not take responsibility for customs fees.

 

Order never arrived:

 

If your order didn't end up arriving, be sure to let us know!

 

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

 

If the shipping address was correct, get in touch with us at info@thehaterco.com noting your order number. We'll see what can be done.

 

Returns policy

 

Damaged items:

 

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!



Wrong size:

 

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

 

If you'd like a different size, get in touch with us at [info@thehaterco.com] and we'll let you know what your next steps are.

 

After check out, there will be NO RETURNS. 

After checkout, once the order is confirmed we will send you an email as soon as the item is shipped with tracking number from the shipping company.

Due to the high demand of items, orders will be fulfilled in the order they are received, and therefore may sell out before a certain item is processed.

For our domestic shipments, we are using USPS, FedEx, AND UPS. and for our worldwide shipments, we are using DHL/FedEx.

Use of the website Constitutes your agreement to follow our terms & conditions.

 

FedEx Ground

FedEx Ground Home Delivery

FedEx SmartPost

FedEx 2 Day

FedEx Standard Overnight

FedEx International Economy

FedEx International Priority

USPS ParcelSelect

USPS First Class Mail

USPS Priority Mail

USPS First Class Package Int'l

USPS Priority Mail Int'l